Inside Sales/Customer Service Representative
Company: FASTSIGNS #177801
Location: Port Saint Lucie
Posted on: February 19, 2026
|
|
|
Job Description:
Job Description Job Description Benefits: Free uniforms
Opportunity for advancement Paid time off We are looking to bring a
full-time onsite (M-F; 8:30 am to 5:00 pm) Inside Sales with a
strong background in customer service. The Inside Sales: Serves as
the point of contact for new and existing customers, helping to
bring ideas to life! While past experience in the sign-making field
is not required, experience in sales, working in an office
environment using G-Suite programs, Excel, database management
software, and being generally computer savvy are required. SALES
EXPERIENCE REQUIRED preferably in the Signage trade A peek into the
day of a Visual Communications Sign Consultant click here: Visual
Communications Video https://www.fastsigns.com/about/careers Duties
and Responsibilities: Communicate with customers, other staff
members, and vendors in a friendly and professional manner. Have a
positive attitude in all things on a daily basis. Be the first
point of contact for customers that require help to create an
estimate or an order. Monitor all center email, voice mail, and
other incoming sources of communications during business hours.
Execute the sales objectives as directed by the franchisee and
populated in the Sales and Marketing plan. Support all efforts to
grow center sales Set a priority to achieve customer satisfaction
as defined by brand standards. Follow up with customers after the
completion of the sale, installation, or shipment to verify the
customer is satisfied with their purchase. Consultatively sells and
makes recommendations to prospects and clients using products and
services. Develop and maintain a database of qualified leads that
have been gathered through referrals, telephone canvassing, direct
mail, and email. Follow up on all new leads and referrals resulting
from telephone, marketing, and email activity. Develop an
understanding of how to write a good estimate or order with pricing
that will attract our customers to purchase. .Write, plan and
execute projects that meet customers' needs. Follow these projects
through their lifecycle to completion, using appropriate
documentation and various technologies. Prepare estimates and
proposals for customers. Follow up on those estimates using current
estimate follow-up techniques. Communicate with customers on order
status or any changes in the production or installation schedule.
Help keep the installation calendar current. Execute a variety of
marketing functions as determined by the sales and marketing plan
and center manager. Maintain a tour-ready retail environment, which
includes clean, organized, and functional retail spaces. Support
center Franchisee or center manager as needed with reports and
daily reconciliation. Maintain the correct status of jobs in the
workflow process. Participate in daily center production meetings
for all staff and sales meetings as scheduled Perform market
research, competitive shops, and customer surveys. Identify and
resolve customer satisfaction issues. Establish and maintain great
working relationships with all staff. Adhere to all company
policies, procedures, and business ethics codes. Participate in and
practice the brand mentality of Everybody Sells. Constantly be
looking for sales opportunities for the center. Participate in
marketing events such as open house(s) and telemarketing programs.
Coordinate shipping schedules and delivery of products and
services. Enhance sales education by attending training classes,
webinars, or using additional training materials. Skills and
Qualities: High school diploma or GED required; advanced education
degree preferred. Has immaculate timekeeping and is reliable.
Well-developed verbal and written communication skills. Is
friendly, sociable, and out-going with a positive outlook. Both
driven and energetic. Able to handle stress well. Has a sense of
urgency to get things done in a timely manner. Works well under
pressure and consistently meets or beats deadlines. Enjoys working
in a team. Extremely detail-oriented. Tends to be competitive and
goal-oriented. Accepts and conquers challenges. Is able to learn
and grow from mistakes. TYPICAL PHYSICAL DEMANDS: Ability to sit
for long periods. Ability to stand for long periods. Ability to
view a computer screen for long periods. Ability to work under
pressure to output high volume, high-quality work. As a team member
you will enjoy: Full-Time Job Compensation: $16.50 - $17.50 PTO
plus PAID holidays Paid training and skills development The support
of a professional team that is dedicated to your career development
Please note the above job description is not designed to cover or
contain a comprehensive listing of activities, duties, or
responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change or be added at
any time with or without notice. We are a drug-free workplace. We
are an equal opportunity employer and all qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, national origin, disability status, protected
veteran status, or any other characteristic protected by law.
Keywords: FASTSIGNS #177801, Pompano Beach , Inside Sales/Customer Service Representative, Sales , Port Saint Lucie, Florida
