Sales Administrator
Company: Confidential Company
Location: Pompano Beach
Posted on: June 14, 2022
Job Description:
Job Purpose:Supports clients by providing great service, acts as
a liaison on behalf of the National Sales executive team. -Duties:*
Maintains customer satisfaction by establishing rapport with
customers and others in a position to help meet customer needs.*
Prepares orders for shipping by answering phones; receiving
facsimiles; editing, verifying, and coordinating information with
production scheduling, plant shipping, and customer service
departments; inputting data.* Processes customer invoices by
matching bills of lading; adding additional charges; completing
daily orders by 4:30 to ensure fulfillment process.*Provide account
details and questions to the National Sales Executive
- Maintain a working knowledge of the company's products and
policies.* Resolves product and service problems by researching the
situation; identifying alternate means of filling customer needs;
recommending solutions.* Processes sample requests by answering
phones; receiving facsimiles; inputting information into database;
printing, copying, and forwarding to sample department for filling
and mailing to customers.* Resolves inventory allocation problems
by monitoring finished goods; anticipating needs; placing and
expediting inventory replenishment; verifying receipt of inventory;
reconciling transaction reports.* Maintains quality service by
following organization standards.Follow communication procedures,
guidelines and policies.
- Use strong interpersonal skills to contact and engage
clients.
- Communicate via phone, email, live chat, fax, email and
personal contact in a professional manner
- Outbound calling metrics calls ranging, but not limited to, 80+
calls per day
- Be an ambassador of the company, establishing yourself as a
trusted advisor to our clients while adhering to company culture,
values and policy
- Accurately document conversations with clients to ensure a
seamless transition between agents and departments.
- Complete varying assignments or projects within the scope of
these duties as the needs of the company may dictate
- Complete any other duties or responsibilities as assigned by
the Sales Manager and Management team* Contributes to team effort
by accomplishing related results as
needed.Skills/Qualifications:Results Driven, Self-Development,
Deadline-Oriented, Quality Focus, Productivity, Organization,
Customer Focus, Multi-tasking, Supply Management, Data Entry
Skills, Teamwork
Keywords: Confidential Company, Pompano Beach , Sales Administrator, Sales , Pompano Beach, Florida
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