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Customer Service Agent

Company: AppleOne
Location: Pompano Beach
Posted on: October 13, 2020

Job Description:

Do you have experience supporting customers/clients in a high-volume call center? Do you enjoy working in a fast-paced environment? Busy call center is seeking dynamic Customer Service Agents to join their team. Summary: The customer service representative will be responsible for answering calls, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer?s problem. Must be willing to listen, learn, and resolve any customer inquiry that crosses your desk. Job Requirements: High school degree or equivalent Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and handling phone systems Basic computer skills and experience with tracking and recording call information, filing documents or updating customer profiles/accounts Able to concentrate on multiple problems at once Excellent time management and prioritization skills Ability to answer the phone, listen actively, relay information, and type basic information simultaneously Customer-focused for positive customer experience and resolution Flexibility with schedule is required AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.

Keywords: AppleOne, Pompano Beach , Customer Service Agent, Sales , Pompano Beach, Florida

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