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Business Analyst - Data Products

Company: CentralReach
Location: Pompano Beach
Posted on: May 6, 2020

Job Description:

CentralReach is a leading provider of end-to-end practice management and clinical solutions that enable applied behavior analysis (ABA) clinicians and educators to produce superior outcomes for people with autism. The company is revolutionizing the ABA space with cutting-edge solutions including precision teaching, clinical data collection, scheduling, billing, learning management, fully digital evidence-based programming and more. Trusted by more than 80,000 clinicians and educators, CentralReach is committed to ongoing product improvement, market-leading industry expertise, world-class client satisfaction, and support of the ABA community to propel industry practitioners into a new era of excellence.
We are looking for a methodical and solutions-driven Product Analyst who thrives at the intersection of data, product, and user experience. This person is responsible for assisting the product team with documentation of requirements, scoping of new product, identification of best practices and quality assurance testing of product before releases. The ideal candidate will be natural collaborator and problem solver who possesses a high intellectual curiosity and thrives in a dynamic, fast-paced environment.

This role will report directly to the Analytics Product Owner and be closely aligned with our Product organization to ensure consistent information flow across all areas of the product. In this key position you will:
1. Work with customers to document requirements for new development and enhancements to existing products. 2. Assist the product team with identification of best practices across the industry and help to develop benchmarks.3. Work with Support to identify and resolve bugs within the reporting product as well as assisting in building out new product.4. Assist in quality assurance testing of new products before launch.5. Work with the Product Owner to develop and maintain internal reporting for the Product Department.6. This role is based out of our Pompano Beach, FL office with ongoing travel between the offices.
Key Accountabilities:







  • Drive Insights Through Data: Explore and visualize user data to find actionable insights and make product recommendations through funnels, cohort analyses, long-term trends, and user segmentation
  • Explore Data: Perform qualitative and quantitative analysis that provides meaningful insights and synthesized recommendations to support informed decision-making
  • Solve Problems: Evaluate business trends and processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
  • Innovate: Ideate, conceptualize, and design rapid prototypes and forward thinking solutions that answer pressing business needs
  • Manage Stakeholders: Clear verbal and written communication of product enhancements and new feature development to stakeholders based on a detailed understanding of analytics needs, requirements and resources.
  • Visualize Data: Develop product analysis advanced metrics and visuals, by collecting and integrating data from various sources, including web analytics tools and internal databases
  • Experiment: Conduct experiments (e.g., A/B and switchbacks) to evaluate the impact of new product features
  • Champion for Data: Work to ensure data and product integrity by assisting in testing and validation of new and existing products.
  • Define Metrics: Develop key benchmarking metrics critical for industry success.




    Desires skills and experience:







    • Education: Bachelor's Degree in Industrial Engineering, Computer Science, Economics, Applied Data Analytics or related field
    • Experience: 1-3 years relevant experience in data analytics or relevant experience
    • Expert knowledge of SQL and Excel and advanced knowledge of PowerPoint, Word, Visio and MS Project required
    • Experience with advanced data analysis, modeling and visualization tools such as Power BI, Tableau, R, Python or similar
    • Excellent documentation skills.
    • Proficient in querying / manipulation of large data sets (SQL, Access or similar)
    • Has experience with Agile methodologies and principles. Preferably Agile/Scrum/Kanban.
    • Excellent communication and organizational skills
    • Experience creating detailed reports and giving presentations.
    • Experience gathering business requirements and documenting in an agile environment





      Personal Attributes:







      • Highly motivated, self-starter, organized, independent with an ability to effectively manage through change
      • Fundamental analytical and conceptual thinking and problem-solving skills.
      • Excellent planning, organizational, and time management skills.
      • Ability to communicate clearly and concisely, verbally and in writing
      • Ability to manage multiple projects simultaneously transparently as well as effectively collaborate across teams and to work in a diverse, fast paced environment
      • Proven ability to work in an ever-changing environment, ability to connect the dots and make decisions on your own feet
      • Experience creating detailed reports and giving presentations.
      • Exceptional communication skills including ability to take an independent stance when interfacing with cross functional stakeholders, while maintaining their respect and confidence




        CentralReach was developed for Clinicians by Clinicians. The story of CentralReach begins at an ABA clinic based out of Pompano Beach, Florida. The company's founder, a practicing Board Certified Behavioral Analyst, was drowning in manual management of her clinic from scheduling staff and filing claims to reporting on clinical data. She decided that there had to be a better way to manage her operations so she could spend more time on what mattered most - working with her clients and patients. To help ABA practices focus on what they do best, CentralReach launched the first iteration of its EHR and practice management platform in 2012.
        Today, under the leadership of Chris Sullens, an award-winning CEO in the technology space, CentralReach is committed to their mission of providing cutting-edge technology and services to help clinicians and educators produce superior client and patient outcomes. Already a market leader, CentralReach is expected to grow exponentially through its four core tenets: hire and develop great people; build industry-leading products; provide exceptional service to customers and continuously invest in systems, processes and infrastructure.We value our employees and offer a robust benefits package including health and dental, paid time off, life insurance, disability coverage and a 401(k) matching. We also provide comprehensive onboarding, ongoing training, mentoring and career pathing to help you develop your career. We pride ourselves on our fun and energetic environment that also provides our employees with a meaningful way to make a difference by helping clinicians produce superior outcomes for children and adults with disabilities.

Keywords: CentralReach, Pompano Beach , Business Analyst - Data Products, Professions , Pompano Beach, Florida

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