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Help Desk Analyst I

Company: Robert Half
Location: Pompano Beach
Posted on: March 20, 2020

Job Description:

Description This is a great job for someone who excels at coming up with creative solutions to technical issues. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Non-Profit field. If you have strong problem-solving skills and a passion for making effective change within an organization, we encourage you to apply to this Help Desk Analyst position. This Help Desk Analyst role is located in the Pompano Beach, Florida area and is a long-term temporary-to-full-time opportunity.Major responsibilities:Spot recurring technical issues and deploy solutions to address the root of the problemsDeliver IT support for operating systems, productivity sofware, and a variety of other applications used internallyRespond and follow up on technical help tickets submitted via phone, email, and walk-upsIndependently investigate and implement solutions to technical issues Requirements Comprehension of basic networking conceptsSolid understanding of Microsoft OfficeProficiency in Microsoft SkypeExpertise in Skype InterviewWorking knowledge of user administration and bug fixing in a client server environmentDemonstrated excellence in installing and configuring operating systems, networked and local printers, and business applicationsPrior experience with IT support ticketing systems Technology doesn't change the world. People do.As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.Leader among IT staffing agenciesThe intersection of technology and people - it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use. - provided by Dice

Keywords: Robert Half, Pompano Beach , Help Desk Analyst I, Professions , Pompano Beach, Florida

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