Patient Success Advocate

Company: VirtualVocations
Location: Pompano Beach
Posted on: September 21, 2023

Job Description:

A company is looking for a Patient Success Advocate.
Key Responsibilities:

Manage incoming and outgoing patient calls regarding medical bills
Utilize the Cedar platform to handle patient questions via chat, phone, and email
Lead the payment posting process and follow up on defaulted payments

Required Qualifications:

2-3 years of customer service experience via phone or call center
1-2 years of medical billing, insurance, or related healthcare experience
Experience navigating electronic medical record systems
Proficiency in Google Suite
Ability to toggle between multiple systems and efficient typing skills

Keywords: VirtualVocations, Pompano Beach , Patient Success Advocate, Other , Pompano Beach, Florida

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