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Capacity Coordinator II

Company: J.B. Hunt Transport Services, Inc.
Location: Pompano Beach
Posted on: November 18, 2022

Job Description:

JOB SUMMARY:
Under routine supervision, this position is responsible for the coordination of a mid-sized driver count, safe and timely service and movement of freight, load assignment and providing best in class customer service. Ensure compliance with DOT regulations and responsible for all drivers compliance and company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads. Incumbent must be able to work any shift to satisfy the demand for flexibility of scheduling to ensure operational success. This includes, but is not limited to, day shifts, night shifts and weekend shifts.
KEY RESPONSIBILITIES:
Build and maintain positive professional relationships with drivers and safe, reliable outside carriers to ensure seamless new carrier set-up, minimize turnover and maximize ongoing productivity
Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability

Utilize personnel management including training and orientation of drivers and/or employees including the training and assistance with internal and third party (customer) systems

Maximize efficiency of fleet operations and profitability and make recommendations for continuous improvement, measure key performance indicators, and create, maintain and present customer specific reporting and financial analysis through face-to-face interactions at customer location
Manage inventory, assets, customer pools and/or assignment of drivers to balance equipment in market
Perform administrative duties such as payroll, management of the Net-Revenue budget, driver counseling, accident reviews, filing and documenting, resolving pay issues, analyzing P&L statements, invoicing and/or creating operational or financial reports
Manage yard including checking/inspecting equipment, replacing parts (like mud flaps), completing repairs, etc. and coordinating with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety related mechanical issues are fixed for account equipment (as required)
Work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay related issues, etc. as they occur throughout the day and, where necessary, when on call
Maintain the Company's safety culture to include daily driver safety messages, monthly driver safety briefings and enforce company policies to ensure DOT compliance and company safety requirements are being met
Assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing exceptions on that freight and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road
MINIMUM QUALIFICATION:
High School Diploma/GED with up to 4 years of equivalent education, experience and training AND/currently enrolled and working towards degree program(s) with up to 2 years or equivalent education, experience and training AND/OR Bachelor's degree with ability to work across multiple shifts including nights and/or weekends if needed
PREFERRED QUALIFICATION:
Bachelor's plus 1 year of or equivalent education, experience and training
SKILLS & ABILITIES:
Ability to process information with high levels of accuracy

Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level

Ability to accurately analyze situations and reach productive decisions based on informed judgment
Ability to adapt to changing environments
Establish and maintain healthy working relationships with clients, vendors, and peers
Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner
Effective communication skills
EDUCATION:
Bachelors: Business Administration/Management, Bachelors: Business Communications, GED (Required), High School (Required)
WORK EXPERIENCE:
Customer Service/Account Manager, Management-Entry Level, Transportation/Logistics
JOB OPENING ID:
00485160 Capacity Coordinator II (Open)
"This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions."
J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

Keywords: J.B. Hunt Transport Services, Inc., Pompano Beach , Capacity Coordinator II, Other , Pompano Beach, Florida

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