What does a successful Senior Collector do?
As a member of the team you will be a part of a diverse group
that likes to work hard while having fun. Your communication and
negotiation skills will help you to provide world class customer
service experience to an endless variety of consumers. Our service
delivery is built around small teams of 5-20 associates, and every
contributor plays a vital role in our over-all success. If you have
excellent work history with a strong job stability, we want to hear
In this role, you can look forward to:
- Working from home during the pandemic
- Assisting Consumers in resolving failed transactions with their
- Resolving overdraft balances and fees.
- Collecting unfunded electronic payments.
- Engaging with your team members in a high energy environment to
assist consumers in a timely, efficient and compliant manner.
- Documentation of all interactions in the appropriate
- Daily interaction with your leadership
- Performance based incentives
Basic Qualifications for Consideration:
- High school graduate or equivalent
- 2+ years collections experience
- 1+ years' experience working with automated dialing
- Bilingual (Spanish) is a plus
We will ensure that individuals with disabilities are provided
reasonable accommodation to participate in the job application or
interview process, to perform essential job functions, and to
receive other benefits and privileges of employment. Please contact
us to request accommodation.
Learn more about Fiserv:
To support the total well-being of our associates, Fiserv takes
a broad approach to our benefits. We offer a comprehensive benefits
package that provides flexibility and affordability with a variety
of medical, dental, vision, life insurance and disability
We are #FISVProud of our benefits and well-being programs. Our
commitment to wellness, wellness education, preventive services and
fitness activities are designed to meet you where you are.
Life moves fast. And as it does, we know most people aren't
thinking about "financial services". But we are.
We help people and businesses move money and information every
minute of every day. Our solutions connect financial institutions,
corporations, merchants and consumers to one another, millions of
times a day, behind the scenes, reliably and securely.
We're Fiserv, a global leader in Fintech and payments enabling
innovative financial services experiences that are in step with the
way people live and work today. The company's approximately 44,000
associates proudly serve clients in more than 100 countries, so
their customers, members and consumers can move money when and
where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that
moves the world. As a FORTUNE 500 company and one of FORTUNE
Magazine World's Most Admired Companies for the seventh consecutive
year, we are committed to excellence and purposeful innovation.
We welcome and encourage diversity in our workforce. Fiserv is
an Equal Opportunity Employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran
Explore the possibilities of a career with Fiserv and Find Your
Forward with us.