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Accounts Receivable Merchant Senior Collection Specialist

Company: Fiserv, Inc.
Location: Coral Springs
Posted on: June 12, 2021

Job Description:

What does a successful Senior Collector do?

As a member of the team you will be a part of a diverse group that likes to work hard while having fun. Your communication and negotiation skills will help you to provide world class customer service experience to an endless variety of consumers. Our service delivery is built around small teams of 5-20 associates, and every contributor plays a vital role in our over-all success. If you have excellent work history with a strong job stability, we want to hear from you!

In this role, you can look forward to:

  • Working from home during the pandemic
  • Assisting Consumers in resolving failed transactions with their banking partner(s)
  • Resolving overdraft balances and fees.
  • Collecting unfunded electronic payments.
  • Engaging with your team members in a high energy environment to assist consumers in a timely, efficient and compliant manner.
  • Documentation of all interactions in the appropriate systems/databases.
  • Daily interaction with your leadership
  • Performance based incentives

Basic Qualifications for Consideration:

  • High school graduate or equivalent
  • 2+ years collections experience

Preferred Qualifications:

  • 1+ years' experience working with automated dialing processes
  • Bilingual (Spanish) is a plus

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Learn more about Fiserv:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren't thinking about "financial services". But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We're Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company's approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE 500 company and one of FORTUNE Magazine World's Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Apply Now

Keywords: Fiserv, Inc., Pompano Beach , Accounts Receivable Merchant Senior Collection Specialist, Other , Coral Springs, Florida

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