Customer Service/Inbound Sales Representative
Location: Pompano Beach
Posted on: June 9, 2021
Req ID: 24334
Additional Work Locations:
We're excited you've considered to Be More with iQor. We'll help
you reach, stretch and realize your potential. Grow More with your
own customized career path. Learn More with award-winning training.
Earn More with industry-leading compensation. And Care More in a
culture that treats you like family and gives back to your
community. A world of opportunity is waiting. Let's get
We have immediate positions for Customer Service/Sales
Representative to support one of our inbound programs. As a Sales
Representative, you will be required to create a positive
experience for each caller by listening to understand their needs,
use tools and resources to address all inquiries and provide
complete and accurate information. In this role, you will represent
a Premier Home Warranty Company - providing their Customers and
prospective Customers with an exceptional experience as you answer,
position service benefits and assist callers in selecting the
warranty plan that best fits their needs. Pay rate is $13 plus,
$14.50 Bilingual (Spanish/English) incentives.
- Medical, Dental, Vision (Eligible after 45 days)
- Tuition Reimbursement
- Paid Time Off (Earn immediately and use after 90 days)
- Referral Incentive Program
- Premium discount offerings (movie tickets, amusement parks,
- Handle inbound calls and greet customers with enthusiasm and
- Understand and strive to meet or exceed contact center metrics
while providing excellent customer service.
- Demonstrate active listening skills and the ability to position
product/service benefits with a goal of closing sales.
- Work in a team environment, able to work with your team members
to meet individual and team level performance.
- Strive for first call resolution and take true ownership of
customer needs and issues.
- Deliver amazing customer service by connecting with your
customer and demonstrating a caring and empathetic approach during
- Experience in customer service and/or sales environment such as
a contact center or retail location.
- Must have ability to work independently and in a team
- Demonstrate strong problem solving skills.
- Maintain data accuracy and performance standards.
- Self-motivated and able to adapt and comprehend changes in
business processes or procedures
- Reliable, physical attendance is key to success and necessary
to meet objectives.
High school diploma, G.E.D., Trade/Vocational School certificate
or equivalent required.
- Speak and sit for extended periods of time.
- Stand and walk or otherwise traverse occasionally in order to
be accessible to the production floor.
- Exert at up to 10 lbs. of force to push, pull or otherwise move
- Carry or lift objects up to 10 lbs.
- Have close visual acuity to perform activities such as:
preparing and analyzing data and/or documents; and/or viewing a
- Occasionally bend, reach, kneel, or twist for minimal periods
All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, or status as a
qualified individual with a disability or Vietnam era or other
Keywords: iQor, Pompano Beach , Customer Service/Inbound Sales Representative, Other , Pompano Beach, Florida
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