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Digital & Social Media Coordinator

Company: Spring Footwear Corp
Location: Pompano Beach
Posted on: May 3, 2021

Job Description:

Since 1991, Spring Footwear has made a difference in the lives of consumers who have depended on our brands to deliver comfort and style.  Product innovation, quality, value and flexibility are the cornerstones that contribute to our success. This all leads to our mission:

To develop successful partnerships by creating and delivering the best quality, value, product and service every day!


The Digital & Social Media Coordinator will help grow Spring Step Shoes online audience by creating compelling digital and social media content and effective digital marketing strategies. This role will also support our digital marketing team with PR and marketing campaign reporting, presentation deck creation, community management, and website management/design. Our ideal candidate is a go-getter with previous experience in growing social media audiences and brand awareness. In addition, the ideal candidate must possess a solid understanding of emerging digital marketing trends and social media best practices, strong graphic design, editing, and photography skills, and the ability to manage several projects at one time.

In addition, this role will collaborate cross-functionally with the Creative, Business Analytics, Merchandising, and Customer Service teams to increase customer satisfaction and drive sales and profitability through online experience. When needed, a primary responsibility will also be supporting customers via email, chat, and phone for daily order processing or inquiries.

Role & Responsibilities:

  • Produce the design and production for websites, product graphics, web logos, social media graphics and banners, static and rich banner ads, email campaigns, and email templates.
  • Maintain an active social media presence for several identities across Facebook, Twitter, Instagram, LinkedIn, and YouTube
  • Create and edit engaging original content and source user-generated content in a variety of media types, including images, videos, GIFs, etc.
  • Help manage social media calendars, including drafting post copy, coordinating assets, scheduling posts, and publishing on channels
  • Assist in crafting and executing strategic social marketing plans
  • Engage with followers, identify opportunities for follower engagement, and audience development
  • Assist manager with monthly reports, helping to develop data-driven reports that include actionable insights and recommendations
  • Help manage and maintain the company website and overall digital presence
  • Work with senior team to design and develop presentation materials
  • Stay up-to-date on the latest digital marketing and social media trends and best practices
  • Drive high quality traffic to our website and organically grow our social media following; measure and report on success metrics Qualifications
  • Ensure consistency of brand and creative across digital customer touch points.
  • Support customers via email, chat, and phone as needed
  • Assist with refunds and fulfillment issues of high volume orders

Qualifications:

  • Bachelors Degree in communications, marketing, graphic design, or related field
  • At least 2-3 years of experience in digital marketing or social media marketing
  • Strong Adobe Creative Suite skills; experience with video production and editing software a plus
  • Proficient in Microsoft Office and Google Suite
  • Ability to analyze and translate data into actionable insights
  • Working knowledge of HTML, CSS, and JavaScript development and constraints, preferred
  • 1+ years of experience supporting customers via email, chat, and phone
  • Experience with fulfillment of high-volume orders
  • Demonstrated skill and ability to handle assorted customer questions and issues, including challenging matters, resourcefully and with completeness
  • Must thrive in a fast-paced environment and possess the ability to adapt, multi-task, and meet deadlines
  • Extremely organized, with excellent verbal and written communication skills and an acute attention to detail
  • Strong work ethic and personal accountability
  • Strong attention to detail
  • Strong time management
  • Effective interpersonal skills

We offer:

  • Competitive wages and benefits
  • Company paid holidays and vacation
  • Profit sharing program
  • Advancement opportunities

We encourage qualified candidates to apply and join our growing team!


Spring Footwear Corp. is an EEO employer, all employment is contingent upon a successful drug and background screening, as applicable to the job specifications.  We administer the Florida Drug Free Workplace program, and as such, employees may be subject to reasonable suspicion drug tests, as ascribed by the Florida law.

Keywords: Spring Footwear Corp, Pompano Beach , Digital & Social Media Coordinator, Other , Pompano Beach, Florida

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