Patient Representative, Guest Relations, FT,

Company: Broward Health Medical Center
Location: Pompano Beach
Posted on: April 3, 2021

Job Description:

Broward Health North is an award winning 409-bed hospital located in Deerfield Beach with easy access to I95 and the turnpike. We offer a full continuum of care featuring a comprehensive stroke center, an adult level II trauma center, a neurological institute, a joint replacement center, cardiovascular services, as well as general, vascular, endovascular and neurosurgery. Broward Health North recently added a $78 million expansion to create a 53-bed, all private room, 36,000-square-foot emergency department with three dedicated trauma bays, and six new operating rooms. A career with Broward Health means endless opportunities to grow through a wide range of experiences across the healthcare system. You will be part of a team that is continually raising the bar for patient care. Our competitive benefits package includes excellent healthcare coverage, a generous paid leave program, a matching retirement program, pension plan, and wellness programs.Full Time: Day ShiftWeekends may be a requirement.80 hours every pay period.Associate's degree or specialized training. One year of related experience. Under general supervision, acts as liaison between administration and patients in order to improve patient satisfaction with hospital services. Identifies, and to the extent possible, resolves patient problems, concerns and complaints by explaining hospital policies and procedures and notifying appropriate personnel of specific complaints. Investigates and documents patient complaints.Thank you for your interest in Broward Health. Broward Health is an EO/AA procurer of goods/services, M/F/D/V.

Keywords: Broward Health Medical Center, Pompano Beach , Patient Representative, Guest Relations, FT,, Other , Pompano Beach, Florida