Instructional Design Assistant
Company: Keiser University
Location: Fort Lauderdale
Posted on: February 17, 2026
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Job Description:
Job Description Job Description The Instructional Design
Assistant fulfills the needs of the Course Design Team with many
tasks associates with the LMS system Blackboard. This position
supports the course design team and system configuration of the
platform. The candidate will need strong leadership skills and
drive. ESSENTIAL DUTIES AND RESPONSIBILITIES: Works with the
Director/Associate of the Learning Management System to maintain
the LMS along with any systems or API's that are integrated with
the LMS. Tier 2 support services for the University's learning
management system, and its integrated technologies (e.g., LMS,
Kaltura, Publishers, Tutor.com, etc.). Provides technical support
for all other software associated with the LMS like Pyramid.
Performs quality assurance tests and improvement of the data
integration with the university's student information system
(Anthology Student), or Pyramid. Assists leadership in discovering
and evaluating new and updated learning tools for academics.
Interact with vendors, follow up, and communicate potential
resolutions to staff or supported populations through appropriate
tracking systems (e.g., email, ServiceNow). Generates and documents
scripts executed for enrollment management, archiving, and other
operational needs in the learning management system. Within
assigned projects, adheres to university-level policies on data
integrity, confidentiality, development, archiving, and
installation processes across the supported learning platforms and
applications. Generates frequent reports and queries (e.g., via
Blackboard Data, IMPACT, etc.) on learning platforms usage data for
supported populations and assist leadership in usage analysis and
outreach efforts. Responds to project and operational calendars for
deployments and evaluates the impacts of frequent releases of
supported learning platforms on supported populations. Contributes
to the team's internal departmental procedures, public
knowledgebase articles, and training to supported populations in a
clear, concise, and comprehensive manner. EDUCATION, EXPERIENCE,
and TRAINING: Bachelor's Degree in a relevant field. At least 2
years' experience in information technology. Any relevant
education, certifications, and/or work experience may be
considered. Familiarity with Learning Management Systems (LMS), web
browsers, and basic computer troubleshooting (Windows/Mac).
COMPUTER SKILLS: Experience with REST APIs a plus. (authentication,
endpoints, pagination, error handling). LTI 1.1 & LTI 1.3
experience (Advantage) Working Publishers (Cengage, McGraw-Hill,
Pearson, etc.) Video platform knowledge. e.g., Kaltura, Yuja, or
Panopto SIS to LMS integration knowledge Identity systems (SSO,
SAML, Azure AD / LDAP concepts) Basic knowledge of HTML, CSS, and
JavaScript Must know about various operating systems, web browsing
and enhancement tools, utilities, and applications. Proficient with
Microsoft Office Suite, including Outlook, Word, Excel, and
PowerPoint Understanding audio and video technology and basic
editing using Camtasia, Adobe Premiere, or similar tools.
Keywords: Keiser University, Pompano Beach , Instructional Design Assistant, IT / Software / Systems , Fort Lauderdale, Florida
