Medical Receptionist
Company: UnitedHealth Group
Location: Coral Springs
Posted on: September 20, 2023
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data, and
resources they need to feel their best. Come make an impact on the
communities we serve as we help advance health equity on a global
scale. Here, you will find talented peers, comprehensive benefits,
a culture guided by diversity and inclusion, career growth
opportunities and your life's best work.SM
Schedule: -Monday - Friday, 8:00 am to 5:00 pm EST
Primary Responsibilities:
Consistently exhibits behavior and communication skills that
demonstrate commitment to superior customer service, including
quality and care and concern with each and every internal and
external customer
Represents the Company in a professional manner, following all
Company policies and procedures
Uses, protects, and discloses patients protected health information
(PHI) only in accordance with Health Insurance Portability and
Accountability Act (HIPAA) standards
Accurately and professionally handling all front desk operations
including answering phones, greeting patients, scheduling of all
appointments, balancing daily collections, addressing routine
inquiries, and forwarding non-routine requests to appropriate
personnel
Assists with the inventory and maintenance of business office
supplies and the completion of business office reports
Works daily reports, incomplete encounters, No Show reports, and
other designated administrative reports according to office
procedures
Intake and Registration of Patients
Phone and task support role for providers
Allscripts PM New Patient Registration
Patient Portal Management
Performs clerical duties as directed
Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? -
Put it all together - competitive base pay, a full and
comprehensive benefit program, performance rewards, and a
management team who demonstrates their commitment to your success.
Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period
plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending
Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance,
etc.)
More information can be downloaded at: -
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
Intermediate level of proficiency with Microsoft applications, such
as Excel Spreadsheets, Outlook, and Word documents and the ability
to type 50-60 wpm
Preferred Qualifications:
Bilingual English/Spanish
Experience working with an electronic health record
Office administrative/receptionist/clerical experience in a medical
environment
Knowledge of medical terminology
Knowledge of ICD-10 and CPT coding -
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity / Affirmative Action employer, and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
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UnitedHealth Group -is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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#RPO #RED
Keywords: UnitedHealth Group, Pompano Beach , Medical Receptionist, Healthcare , Coral Springs, Florida
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