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Medical Assistant/Referral Coordinator

Location: Coral Springs
Posted on: November 19, 2022

Job Description:

Job Purpose:
Serves patients by greeting and helping them keep their appointments by making sure they have appropriate authorization and/or referral.

* Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.

* Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.

* Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.

* Ensures availability of treatment information by filing and retrieving patient records.

* Ensures patient's are able to have needed consults and testing ordered by physician by providing appropriate authorizations.

* Helps patients in distress by responding to emergencies.

* Protects patients' rights by maintaining confidentiality of personal and financial information.

* Maintains operations by following policies and procedures; reporting needed changes.

* Contributes to team effort by accomplishing related results as needed.

Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus

Keywords: DR JASON GOLDMAN, Pompano Beach , Medical Assistant/Referral Coordinator, Healthcare , Coral Springs, Florida

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