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Service Manager

Location: Pompano Beach
Posted on: March 24, 2020

Job Description:

Job Title:Service ManagerAddress:3800 N. POWERLINE, POMPANO BEACH, Florida 33073Job Description:Reports to: Regional Service Manager, Branch ManagerPayroll Status: ExemptSummaryThe Service Manager is responsible for all aspects of Maintenance, Preventative Maintenance, Customer Service, Dispatch, Safety, Training, Inventory and P&L for a service work load branch. This person would be able to use a personal computer to document all aspects of work performed on company owned and operated equipment and vehicles.Essential Duties and Responsibilities:Forecast daily service work-loadAssign work to mechanics technicians and shop support personnelAssign work to mechanics technicians and shop support personnelPlan work to be done on a weekly, day and shift basis through the development of accurate estimatesAssign work to mechanics technicians and shop support personnelFollow up on work assignmentsUnderstanding and implementation of Maxim Safety and Shop ProceduresIdentify variances and establish recovery plansProvide positive and constructive feedback to subordinates and peersAssume primary P&L responsibility for branch service operationsResponsible for hiring, directing and training shop personnelOpen work-orders.Build steps in Rental-man, proprietary Computer Maintenance Management System (CMMS).Open and maintain purchase order system in CMMSConfer with vendors as to availability of goods, prices, deliveries, discounts and changes in supplies, materials and equipment offered for sale.Develop and implement current and improved systems and procedures in accordance with company policies for Safety, Operations, Sales and Administrative functions.Conduct inventory in shops and maintain accuracy in ordering, receiving, usage and adjustments to inventory.Assist in the training and development of staff and management in maintenance system areas (CMMS).Maintain records and prepare reports.Perform related duties as assigned.Essential Skills-- Knowledge: Mobile Cranes and their transport equipment including designs, uses, repair and maintenance. Computer Maintenance Management System ( CMMS)-- Skills: Motivating people to contribute a full day's work for a day's pay. Troubleshooting: shop maintenance management systems. Analysis and organizational skills: Monitoring system operations and identifying out-of-parameter delivery. Review problems and associated information, develop and implement corrective actions.-- Abilities: To assign work to individuals and team with expectations for safety, quality, on time delivery and productivity. To follow-up on assignments and provide positive and constructive feedback. To CMMS to look up and order parts. Enter information into CMMS. Be able to show apprentices steps and sequences in parts ordering processCertifications and Education:-- High school diploma or GED, Technical Degree preferred-- Certified Crane Inspector preferred-- Experience with CMMS and parts ordering process-- Seven to ten years in service working with cranes preferredLanguage SkillsMust be able to read and comprehend simple instructions, short correspondence and memos and the ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to other employees of the organizationPhysical DemandsThe physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to walk, use hands to finger; handle or feel; and kneel; crouch; or crawl; and talk; or hear; push and/or pull; reach; climb; bend and/or stoop. The employee must frequently lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision and depth perception.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts.

Keywords: MAXIM CRANE WORKS, Pompano Beach , Service Manager, Executive , Pompano Beach, Florida

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