Junior Linux Support Engineer

Company: Omega
Location: Pompano Beach
Posted on: September 16, 2023

Job Description:

Junior Linux Support Engineer page is loaded Junior Linux Support Engineer Apply locations Pompano Beach time type Full time posted on Posted 27 Days Ago job requisition id 11867 Do you want to be part of a business that genuinely values entrepreneurialism , innovation and individual accountability? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well-known brands across multiple industries.
Concurrent Real-Time, a worldwide leader in high-performance, hard real-time Linux - solutions, provides core products for modeling and training simulation, high-speed data acquisition, visual rendering, and more.
Concurrent Real-Time is part of HBK's Virtual Test Division , which focuses on providing real-time software, simulator, and hardware-in-the-loop solutions to virtually test products throughout the development cycle, helping companies accelerate innovation and reduce time-to-market, and improve their competitive advantage. With 250 highly skilled employees, HBK's Virtual Test Division has offices in Germany, Italy, France, UK, China, Japan, and the USA as well as a broad network of worldwide channel partners.
This job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions.
At HBK, we live up to our three values: Be True, Own It and Aim High. We believe in absolute integrity - it's how we win for stakeholders, the environment and each other. We believe in teamwork and keeping our promises - to ourselves and others. Finally, we believe in being bold and positive. This is how we perform at our best and achieve greater success.
HBK - Who we are
Hottinger, Bruel & Kjaer (HBK) Inc. is a global leader providing technical expertise, engineering software products, and services to deliver reliability, durability and performance enhancing solutions. Known in particular for our ReliaSoft and nCode softwares, our range of engineering solutions deliver compelling value to our customers for the design and development of reliable, robust systems, and reduce life cycle costs.
Provide Concurrent customers and field personnel (worldwide) with high level systems support/analysis. Act as single point of contact for support, field and development personnel in managing critical problems.
Address technical problems involving the integration of all Concurrent software products and their interaction with Concurrent and non-Concurrent hardware. Integrate non-Concurrent products into Concurrent systems.
Develop new concepts and approaches to situations not previously encountered as required.
Act as project leader on complex/critical customer situations and/or major accounts. Elevate critical problems through proper channels.
Essential Duties:
Define, analyze and resolve complex software and systems problems via telephone, remote computer link and on-site support, distinguishing between hardware and software problems and responding accordingly.
Provide support for operating system upgrades, product and patch installations.
Escalate critical problems through proper channels, pulling critical resources when needed and documenting problem resolution.
Provide high level systems expertise involving integration and interplay of complex hardware, software and communications products, including the identification and resolution of complex problems involving Concurrent and non-Concurrent products.
Develop hardware/software diagnostics and aids to facilitate systems analysis and diagnosis of complex systems problems.
Act as project leader on major/complex consulting opportunities including investigation, feasibility studies, systems analysis, definition of user requirements, development of technical approach, testing, training and overall project control. Take responsibility for the problem, managing the situation until the problem is resolved.
Perform training as required.
Provide technical evaluation and input when new products are released.
Assist from time to time in development and/or maintenance of product releases.
Distribute software fixes to customers and field support personnel.
Perform collateral duties as assigned that contribute to the operation of technical support.
Perform such other duties as assigned.
Education Requirements:
Degree in Computer Science, Electronic Engineering or other related field of technology or an equivalent combination of education and experience is required.Advanced degree is highly desirable..
Experience Requirements:
Linux experience. Must have excellent communication skills (verbal and written). Able to manage complex situations and escalate customer problems when a business case dictates.
Placement In Role:
Due to our work with the federal government, this role is on-site only. Citizenship will be vetted, as well as in-depth background screenings.
Contacts:
Position involves frequent contact with persons both inside and/or outside the Company, or substantially higher authority, requiring considerable resourcefulness, tact, and a thorough knowledge of complex Company policies, practices and procedures. Frequent contact with customers.
Judgment and Decision Making:
Complex work performed within general department or functional policies and objectives requiring a high degree of original thinking. Receives general direction as to broad assignments; determines methods and delivers final results.
Supervisory Responsibility:
No supervisory responsibility is required in this role. May provide technical related direction to less experienced Engineering Department staff members.
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About Us One Company - HBK Hottinger Br--el & Kjaer (HBK) is a global leader in the fields of sensors, data acquisition, analytics and collaboration for various R&D, production and in-operation applications.Until the end of July 2020, the companies were known as Hottinger Baldwin Messtechnik GmbH (HBM) and Br--el & Kj--r Sound & Vibration Measurement A/S respectively. HBK is a subsidiary of Spectris plc and employs around 3000 people worldwide. Our product eco system covers all layers from sensors, electronics, to software and collaboration. Our customers range from end users of the entire tool chain focusing on analytics and results in virtual testing, physical testing, and monitoring, to our OEM and system integrator partners and customers integrating our products into their own offering and solution. The product portfolio is as versatile and varied as our customer base covering many industries. We have engineering and production facilities in Germany, Denmark, UK, Portugal, USA and China and are represented in over 80 countries worldwide. We are proud to be one of the top three suppliers worldwide in our market segments served, thanks to our high-quality products and the commitment of our employees.

Keywords: Omega, Pompano Beach , Junior Linux Support Engineer, Engineering , Pompano Beach, Florida