Patient Services Coordinator - Pompano Beach (Urgent)

Company: CORA Physical Therapy
Location: Pompano Beach
Posted on: November 3, 2025

Job Description:

Job Description Patient Services Coordinator Grow Your Career. Make a Difference. Thrive in Outpatient Care. As a Patient Services Coordinator at CORA Physical Therapy, you’ll be a vital part of our clinic support team by providing meaningful patient interactions and exceptional customer service. You’ll perform a wide range of administrative tasks at the front desk of a dynamic therapy office, and above all, you’ll help create a great first impression and overall patient experience by demonstrating empathy and enthusiasm. Why Choose CORA - Outpatient Setting - Make real connections and see your impact. - Competitive Pay - Your skills and dedication are recognized. - Time Off - Generous paid time off that grows with tenure and paid holidays - Full Benefits Package - Medical, dental, vision, disability & life insurance. - 401(k) Program - Invest in your future. - Tuition Reimbursement - Continue your education without the burden. - Professional Development – Internal career growth opportunities, leadership training, and mentorship. - Technology that Works for You - EMR automations and AI-powered tools to save time. *Benefits vary based on employment type. What You'll Do As a Patient Services Coordinator at CORA, you’ll: - Greet patients warmly and build rapport through in-person and phone interactions. - Screen and answer incoming calls promptly; take messages, and relay information as needed. - Verify outpatient therapy insurance benefits (where applicable) and advise patients of financial responsibilities such as co-pays, deductibles, or co-insurance. - Manage incoming physician referrals and prescriptions; communicate first visit expectations to new patients. - Scan insurance cards, ID cards, and relevant paperwork into patient files. - Collect co-pays and deductibles, provide receipts, balance daily collections, and submit charges to the Clinic Manager. - Maintain a clean, organized, and welcoming clinic environment; sanitize spaces according to CDC guidelines. What You'll Need - High school diploma or GED - Recent customer service experience required - Proficient in Microsoft Word and Excel - Strong communication, organization, and time management skills - Reliable, honest, and adaptable in fast-paced team environments - Preferred: Experience in a healthcare office, familiarity with basic medical terminology, and fluency in Spanish. Who We Are CORA Physical Therapy is a network of outpatient clinics serving communities across 10 states. We believe every patient deserves high-quality care, and every team member deserves the tools and support to thrive. Our culture is built on gratitude, curiosity, collaboration—and a commitment to Treat Everyone Right. Apply today to become a Patient Services Coordinator with a team that sees the best in you. CORA Physical Therapy is an Equal Opportunity/Affirmative Action employer committed to building a team that reflects the diverse communities we serve. AppcastNon-Clinical

Keywords: CORA Physical Therapy, Pompano Beach , Patient Services Coordinator - Pompano Beach (Urgent), Administration, Clerical , Pompano Beach, Florida