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First Impressions (Dental Front Desk Receptionist)

Company: The Dental Lounge
Location: Pompano Beach
Posted on: November 19, 2021

Job Description:

We are looking to hire a personable First Impression to ensure that dental patients' appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. The First Impression responsibilities include entering patient information onto our data system, answering patients' questions, and arranging referrals to other dental specialists. You should also be able to prepare billing statements. To be successful as a First Impressions you should be able to organize and maintain patient waiting areas as well as front-desk areas. As a successful First Impression, you must be extremely personable, outgoing and excited! Ultimately, a top-performing First Impression will perform all duties in a manner that ensures the efficient running of the dental practice.Responsibilities

  • Greeting, Welcoming any patients into the practice
    • Audit Schedule: Make sure all forms have been filled out before appointment
      • Assisting patients in forms
        • Answering all patient questions
          • Transfer any bills to Office Manager
            • Educating patients on services: CDB Tea, IV therapy, In-house whitening, dental procedures, tooth brushes, care-credit and payment plans
              • Schedule lunch and learns for staff
                • Review office KPIs
                  • Creating ordering list for front office supplies
                    • Verify insurance
                      • Scheduling patients
                        • Collection of payments
                          • All forms being scanned into the computer
                            • Updating patient records and documenting recent treatments and procedures.
                              • Preparing patients' accounts and daily schedules for the dental staff.
                                • Creating thorough notes in curve software
                                  • Assisting with Pano and X-RaysSkills
                                    • Proven work experience as a Receptionist, Front Office Representative or similar role
                                    • Proficiency in G-Suite
                                    • Proficient in Google Docs
                                    • Proficient in Google Meets
                                    • Proficient in Google Sheets
                                    • Hands-on experience with office equipment (e.g. fax machines and printers)
                                    • Professional attitude and appearance
                                    • Solid written and verbal communication skills
                                    • Ability to be resourceful and proactive when issues arise
                                    • Excellent organizational skills
                                    • Multitasking and time-management skills, with the ability to prioritize tasks
                                    • Customer service attitude
                                    • High school degree; additional certification in Office Management is a plus
                                    • Must be proficient in multiple dental softwares
                                    • Bilingual is preferred
                                    • Must be proficient in dental insurance/claims
                                    • HIPPA Compliancy
                                    • OSHA Compliancy
                                    • MUST HAVE at least 2 years working in dentistryJob Type: Full-timePay: $36,000.00 - $41,000.00 per yearBenefits:
                                      • Dental insurance
                                      • Employee discount
                                      • Health insurance
                                      • Vision insuranceSchedule:
                                        • Day shift
                                        • Monday to FridaySupplemental Pay:
                                          • Bonus payEducation:
                                            • High school or equivalent (Preferred)Experience:
                                              • Customer service: 1 year (Preferred)
                                              • Computer skills: 1 year (Preferred)
                                              • Dental Office: 2 years (Preferred)Work Location:
                                                • One locationWork Remotely:
                                                  • NoWork Location: One location

Keywords: The Dental Lounge, Pompano Beach , First Impressions (Dental Front Desk Receptionist), Administration, Clerical , Pompano Beach, Florida

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