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Credit & Collections Specialist

Company: ABB OPTICAL Group
Location: Coral Springs
Posted on: May 13, 2022

Job Description:

JOB RESPONSIBILITIESThe Credit & Collections Specialist will protect and recover company receivables by monitoring accounts and collecting delinquent business to business accounts.Essential Responsibilities include the following. Other duties and special projects may be assigned.

  • Accounts Receivable and minimize bad debt expense
  • Collects on business to business accounts
  • Performs account reconciliations in order to resolve unidentified deductions or cash application issues
  • Resolve any customer issues
  • Negotiate with delinquent customers to set up payment plans
  • Evaluate orders on credit hold to determine if orders should be released
  • Evaluate and approve stock orders with extended payment terms before releasing
  • Evaluate if delinquent accounts should be forwarded to a collection agency
  • Analyze various collection reports daily that assist with the collection process
  • Process customer credit card payments and ACH payments along with monitoring and resolving declines
  • Issue ten-day demand letters if necessary
  • Research and make decisions on finance charges and other disputed invoices within company guidelines
  • Provide assistance to other departments and Associates as needed
  • Provide training for new employees or processes
  • Review progress of KPIs with management
  • Answer inbound customer callsSupervisory Responsibilities: NoneQUALIFICATIONSRequired Qualifications
    • High school diploma
    • A minimum of two years with major business to business and credit and collections experience required
    • General PC applications
    • MS Office applications
    • Experience with A/R systemsDesired Qualifications
      • College degree in Accounting, Finance, or Business
      • Credit experienced
      • Bilingual (Spanish)ABB031

Keywords: ABB OPTICAL Group, Pompano Beach , Credit & Collections Specialist, Accounting, Auditing , Coral Springs, Florida

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