Credit & Collections Specialist

Company: ABB OPTICAL Group
Location: Coral Springs
Posted on: May 13, 2022

Job Description:

JOB RESPONSIBILITIESThe Credit & Collections Specialist will protect and recover company receivables by monitoring accounts and collecting delinquent business to business accounts.Essential Responsibilities include the following. Other duties and special projects may be assigned.

• Accounts Receivable and minimize bad debt expense
• Collects on business to business accounts
• Performs account reconciliations in order to resolve unidentified deductions or cash application issues
• Resolve any customer issues
• Negotiate with delinquent customers to set up payment plans
• Evaluate orders on credit hold to determine if orders should be released
• Evaluate and approve stock orders with extended payment terms before releasing
• Evaluate if delinquent accounts should be forwarded to a collection agency
• Analyze various collection reports daily that assist with the collection process
• Process customer credit card payments and ACH payments along with monitoring and resolving declines
• Issue ten-day demand letters if necessary
• Research and make decisions on finance charges and other disputed invoices within company guidelines
• Provide assistance to other departments and Associates as needed
• Provide training for new employees or processes
• Review progress of KPIs with management
• Answer inbound customer callsSupervisory Responsibilities: NoneQUALIFICATIONSRequired Qualifications
  • High school diploma
  • A minimum of two years with major business to business and credit and collections experience required
  • General PC applications
  • MS Office applications
  • Experience with A/R systemsDesired Qualifications
    • College degree in Accounting, Finance, or Business
    • Credit experienced
    • Bilingual (Spanish)ABB031

Keywords: ABB OPTICAL Group, Pompano Beach , Credit & Collections Specialist, Accounting, Auditing , Coral Springs, Florida